Portal Support & Help Desk

Assistance for Hiring Teams and Candidates

Encountering an issue within your dashboard, need help with interview scheduling workflows, or require role-based access updates? The TalentBuzz Portal support team is available to assist.

Direct Portal Channels

Submit a Portal Support Request

(Embed this form directly into the portal.talentbuzz.online/contact view)

• Account Email: [ The email associated with your portal login ]

• Portal Role:

  • [ ] Hiring Team / Admin

  • [ ] Candidate / Job Seeker

  • [ ] Agency Partner

• Issue Category:

  • [ ] Pipeline / Kanban Board Glitch

  • [ ] Resume Parsing or Document Download Error

  • [ ] Interview Calendar / Booking Sync Failure

  • [ ] Teammate Permissions & Role Access

  • [ ] Billing, Invoices, or Subscription Tier

  • [ ] Other

• Subject: [ Summary of the issue ]

• Details & Screenshots:

  [ Describe the problem, steps to reproduce, or paste error codes ]

👉 [ Submit Help Request ]

Self-Service Quick Actions

Resolve common account tasks instantly from your profile settings:

• Manage Teammates & Roles: Update team permissions under Settings > Team Management.

• Billing & Invoices: Download receipt PDFs or upgrade your posting tier via Settings > Billing.

• Calendar Re-Sync: Disconnect and reconnect your Google Workspace or Microsoft 365 calendar under Settings > Integrations.

• Identity & MFA: Update two-factor authentication or password settings directly at auth.talentbuzz.online.

System Health & Maintenance

If a dashboard feature is lagging or an upload fails, verify whether a scheduled update or active incident is underway at status.talentbuzz.online.